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Woolies angers mums over item ‘change’

1 month ago 19

With families spending thousands on nappies every year, many were thrilled to learn that some extra cash would be going into Aussie workers’ pockets after Woolworths announced it would move production of its nappy range from China to Australia.

But some design changes came when the supermarket giant moved production, and many unhappy parents jumped online to beg Woolies to bring back the old Little One’s ‘Junior’ design, Kidspot reports.

Customers said the new version had differences in size, absorbency and fit.

One mum posted on the Woolworths Facebook page complaining that the new Little One’s nappies “were much thinner and smaller than the previous ones”, despite no change to the “size guide”.

“They now don’t fit my son and I’m stuck with 5 packets of these terrible new nappies,” she wrote alongside a comparison photo of the new and old nappies.

“They’re smaller and thinner — and you still get the same amount of nappies in the packet for the same money.”

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Another mum added that she didn’t understand why the supermarket had changed something that didn’t need fixing.

She wrote on the Woolies Facebook page that she had been left scrambling to find an alternative after her one-year-old daughter grew out of the ‘Junior’ nappies.

“Now I have a one-year-old baby that has no nappies that will fit her comfortably,” she said.

“She has to wear ones that dig into her sides, don’t last overnight and are too tight around her waist. Yes, I have tried other brands but nothing fits like your old ones used to.”

“I love that your nappies are now made in Australia but why oh why did you have to make them smaller?? The size six were the only nappies on the market that fit my little girl and now they are too small,” a fellow mum complained.

Her position was backed up by another mum who said that the old nappies were “better,” compared to the new range which “are smaller and leak every time”.

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When compared side-by-side the product may appear smaller but according to Woolworths, the actual bones of the nappy are only slightly different in size.

“Last month we relaunched Woolworths’ Little One’s nappies with an Australian manufacturer,” a Woolworths spokesperson told Kidspot.

“The new product features the latest in absorbency technology to help parents keep their children comfortable and dry.

“Most of the sizing specifications are similar to the previous range, with minor modifications to maintain and improve absorbency.

“If a child has outgrown the Little One’s Junior size, we recommend Little One’s Junior nappy pants. Due to the construction of the elastic sides, nappy pants are often able to accommodate a better larger fit.

“We know it can be frustrating finding the right size nappy, so we’ve introduced a fit indicator across all sizes so parents know when it’s time to move up to the next size. We’re always looking for ways to improve our nappies, and value our customers feedback.”

This article originally appeared on Kidspot and was reproduced with permission

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